Terms of Service
These terms are an agreement between you and Ohmyweb Innovations Private Limited (CIN U72900KA2018PTC116336), No 14, 6th A Cross, Bangalore, Karnataka 560032, India (“we”, “us”), which operates Lumenta at lumenta.app (“the service”). By creating an account or using the service you accept these terms. If you use it for a company, you confirm you can bind that company.
1. The service
Lumenta makes short-form videos from footage and briefs you provide. It uses software, including AI models, to select, cut, caption, add music and visuals, and check videos before delivery. Each video includes a first version and two revision rounds unless your plan says otherwise.
2. Your account
Keep your login details safe and tell us at once about any unauthorised use. You are responsible for activity under your account. You must be at least 18 years old to use the service.
3. Your content
You keep all rights in the footage, audio, logos, briefs and other material you upload (“your content”) and in the finished videos we deliver to you. You give us a limited licence to store, process, edit and display your content only to provide the service to you. We do not use your content to train AI models and we do not publish it.
You confirm you have the rights and permissions needed for your content, including the consent of people who appear in it, and that it does not break any law or anyone else's rights.
4. Acceptable use
Do not use the service to make content that is illegal, sexually explicit, hateful, harassing, defamatory, or that infringes intellectual property, impersonates a real person without consent, or is meant to mislead voters or consumers. Do not try to break, overload, reverse engineer or resell the service. We may refuse a brief, remove content or suspend an account that breaks these rules.
5. Plans and payment
Plans and prices are listed on the pricing page. Subscriptions are billed in advance each month or year and renew automatically until cancelled. Payments are processed by Dodo Payments, which acts as our merchant of record and handles applicable sales tax, VAT or GST. Unused videos do not roll over to the next billing period. We may change prices with at least 30 days' notice; changes apply from your next renewal.
6. Cancellation and refunds
You can cancel at any time. Refunds follow our Refund and Cancellation Policy.
7. AI output
AI can make mistakes, such as a wrong caption or a poor cut. Review every video before you publish it. You are responsible for what you publish and where.
8. Availability and warranty
We work to keep the service running and to deliver on time, but we do not guarantee it will be uninterrupted or error-free, or that delivery times will always be met. To the extent the law allows, the service is provided “as is”.
9. Liability
To the extent the law allows, we are not liable for indirect or consequential loss, lost profits or lost data, and our total liability for any claim is limited to the fees you paid us in the three months before the claim arose.
10. Ending the agreement
You can close your account at any time. We may suspend or close an account that breaks these terms. After an account closes, we delete your content as described in our Privacy Policy.
11. Changes
We may update these terms. We will email you about material changes at least 14 days before they take effect. Continuing to use the service after that means you accept them.
12. Governing law
These terms are governed by the laws of India. The courts of Bengaluru, Karnataka have exclusive jurisdiction, unless the law of your country gives you a right to bring a claim where you live.